How can I choose my correct size?

If you don't know your size, use the size chart to help you determine your correct size. When measuring, tighten the meter tightly, taking care not to tighten it excessively. Size tables show the average size and the size that corresponds to this average. Medical appearance offers a variety of brands, so the size may vary from one brand to another.

What payment methods are available ?

1. The first method is by credit cards (Visa and MasterCard). This service is provided in cooperation with Amazon Pay
2. The second option is a mada card
3. The third method is through SADAD service for electronic payments.
4. The fourth method is payment upon receipt
5. The fifth method is through Tabby or Tamara (installment service)

We guarantee you a 100% safe shopping experience. Credit card numbers are not stored on our systems, but all credit card transactions take place on PayTabs servers, and payment details are encrypted before being transmitted using the latest electronic encryption technologies that follow the highest security standards. Medical Appearance Store ensures that our customers' personal information is not disclosed to a third party. For your part, as a customer, you must protect your password and not share it with others in order to preserve your personal information and credit card details. We use your personal information only for purposes related to fulfilling your requests, and we do not disclose this information to any third party. For more information on this topic, please review our Privacy Policy

Can I ship to PO box?

The shipping company ( Aramex ) requires an address, not a post office box, in order to ensure that the shipment reaches you. Any order will not be accepted for shipping to a PO box

What are the shipping costs?

For all orders within the Kingdom, the shipping cost is 25 riyals for prepayment and 40 riyals for payment upon receipt. Non-returnable. All orders are subject to return without charge, provided that all return conditions are met. For international shipping, the shipping cost will be calculated during the order finalization stages

How long will it take for the shipment to reach me?

The shipping procedure will take 3-7 business days after you receive your order shipment confirmation
With the exception of printing and embroidery service requests, orders may take ( 5 business days or more ) to be prepared and shipped.

What are the ways to care for products that contain embroidery or printing services?

1- Do not wash the product with washing powders that contain bleach
2-Do not wash the product with hot water
3- Do not iron the icon