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Return & Exchange Policy

Items Not Eligible for Return or Exchange:

• Free products.
• Sale items (cannot be returned and can only be exchanged with a store voucher for the online store).
• Accessories.
• Medical hearing devices.
• Lily brand hijabs.
• Products with printing or embroidery services.
• Underscarves.
• Outlet products (cannot be returned or exchanged under any circumstances).

Important Notes:

• Only the available colors and sizes are displayed.
• The above-mentioned products cannot be returned through our branches.
• Please make sure to select the correct size and color before completing your order.